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Support Services

Behind an outstanding product is an outstanding back up team, we offer a comprehensive UK support service to all our hth public pool operators, distributors and approved installer companies. 

Existing hth users benefit from:

  • Pool water management training
  • Chemical training
  • Technical advice
  • Quality literature on pool water management


Other users benefit too:

  • Free site survey to discuss any pool problem you may be experiencing
  • Training on safety, storage and handling of pool chemicals
  • Free advice on how to convert your pool to hth


Technical Support

Our Technical Services Team offer customers a complete trouble shooting and advice service - absolutely free of charge. Personnel are water treatment specialists and former pool managers with considerable experience of both hth and pool water management.

  • FREE dedicated technical advice by phone, email or a personal visit
  • FREE site surveys and plant room audits
  • Certificated product training including safety, storage and handling of pool chemicals, water testing and plant room operation
  • CIMSPA registered trainers covering site specific courses on pool water management
  • How to operate your pool to the industry best practice guidelines and how to implement PWTAG and European standards.


Promotional Support

If you want to become a distributor of hth products, we can provide a variety of marketing literature to support your sales teams.

Contact us for any enquiries, orders or product information.

Download more information about our products and services.

If you are a Pool Manager you may be interested in our comprehensive technical reference guide to swimming pool management which includes information about water treatment chemicals, pool water testing, pool maintenance and much more.

Contact us for more information.